Talk
Abstract:
Text Mining in Real Time
Henry
Lieberman
Massachusetts Institute of Technology
There is a tendency to try to apply the old Information Retrieval
paradigm to the Web. This views the Web as a [relatively] static
database, to which the user issues a query that expresses "what
he or she wants" and the goal of a search engine or agent is
to return the "best document" in answer to the query. But
the Web is different. Users dynamically browse through the Web,
they have difficulty expressing precisely what they want, their
needs, interests, and context change quickly, and the Web itself
is a dynamic entity. A different approach is to view Web exploration
as a cooperative activity between [one or more] human users
and [one or more] software agents, acting together in real time.
The goal is really to make the best use of the user's time.
I will describe some software agents that try to learn the user's
interests automatically from observation, proactively anticipate
user needs, and act as "advance scouts" during Web exploration.
They provide recommendations continuously in real time. This
leads to a style of interaction that is neither purely browsing
nor purely searching, but combines aspects of the two.
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