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One of the open questions in the design of multimedia storage
servers is in what order to serve incoming requests. Given the
capability provided by the disk layout and scheduling algorithms
to serve multiple streams simultaneously, improved request scheduling
algorithms can reduce customer waiting times; this results in
better service and/or lower customer loss. In this paper we
define a new class of request scheduling algorithms, called
Group-Guaranteed Server Capacity (GGSC), that preassign all
server channel capacity to groups of objects. We also define
a particular formal method for computing the assigned capacities
to achieve a given performance objective. We observe that the
FCFS policy can provide the precise time of service to incoming
customer requests. Under this assumption, we compare the performance
of one of the new GGSC algorithms called GGSC-W-FCFS against
FCFS and against two other previous scheduling algorithms: Maximum
Factored Queue length (MFQ), and the FCFS-n algorithm that preassigns
capacity only to the $n$ most popular objects. The algorithms
are compared for both competitive market and captured audience
environments.
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